LEGAL REFERENCE

ey61 ke Shamil Hone ke Qanoon

Jab aap ey61 par account kholitay hain, aap hamari Terms & Conditions ko accept kartay hain jo aapka aur hamara rishtay ko qayam rakhti hain. Ye document samjhata...

Account SurakshaPaise ki HifazatKhel ke Niyam
ey61 ey61 ke Shamil Hone ke Qanoon

Hamara Policy Pura Tareen

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD AUR Rابطہ

Hamse Rabet Karne ke Tareeqe

Live Chat Aapke account ke sath koi sawal ya takleef...
Email Support Zyada details ke saath swal ke liye email...
Account Settings Aapke account ke settings mein preferences likha hua...
BHAROSA AUR SHAFAAFIYAT

Hamara Zameen Aapka Suraksha

Encryption Protection

Aapka account ka pura data 256-bit encryption se mehfooz rehta hai. Jab aap JazzCash ya Easypaisa se payment karte ho, woh sab sirf encrypted connection se hota hai.

Account Verification

Har naya account ke liye aap ko apna ID aur address proof upload karna padhta hai. Ye qadam fraud se bachar rakhta hai aur aapke paise surakshit rakha hai.

Withdrawal Checks

Jab aap paise nikaalne ke liye request dete ho, hamara team 24 ghantay mein poori tarah check kar ta hai. Ye ensure karta hai ke sirf sahi account holder ko paise jaye.

Session Management

Agar aap 30 minit tak khelne nahi karte, session khud band ho jata hai. Ye aapko forgotten account se bachar rakhta hai aur security badhata hai.

Payment Security

JazzCash, Easypaisa, SadaPay aur Raast jo payment gateway hain, sab Pakistan mein regulated aur secure hain. Hamara system unke saath directly talk karta hai.

Dispute Resolution

Agar transaction mein koi problem ho, aap turant hamse mail kar sakte ho. Hum original receipt check kar ke issue ko 48 ghantay mein fix kar dete hain.

Hamara Terms Kya Karte Hain

Account OwnershipAapka account sirf aapka hai. Koi doosra person usse use nahi kar sakta, chah woh aapka ghar mein rahne wala ho. Agar pata chale ke kahin aur se login try ho rahe hain, aap turant password badal sakty ho.
Deposit Upar ki HadhAap ek hi din mein kitne paise deposit kar sakte ho, ye aapka choice hai. Lekin agar hum suspicious activity dekhen, to hum aapke account ko temporary lock kar denge jab tak verification na ho jaye.
Withdrawal TimingJazzCash aur Easypaisa par withdrawal 2-4 ghantay mein aata hai. SadaPay aur Raast 6-12 ghantay leta hai. Weekend ke din thora late hota hai.
Bonus TermsAgar aap kisi promo rabt ko sharik hote ho, to uske terms alag honge. Har promo mein likha hota hai ke paise nikalne se pehlay kitni baar khelna padega.
Gambling LimitsAap apne account mein khud se limit laga sakty ho. Agar aap ek mahine ke liye khel nahi khelna chah rahe, to account ko pause kar dein. Aapka paise wahi rahega.
Data HandlingAapka naam, phone number aur address sirf aapke withdrawal aur verification ke liye use hota hai. Hamara team usse kabhi bahar share nahi karta. Privacy hamara paehli zaroorat hai.
Terms mein BadlaoAgar hamain koi nayay qanoon ya Pakistan ke qanoon mein badlao lagta hai, to hum aapko email se batayenge. Aapke paas 30 din hote hain ke nayi terms ko accept karne ya account band karne ka.

Jo Cheezen Hamari Terms Ko Strong Rakhti Hain

Multi-Currency Account

Aapka account PKR mein khulla hota hai. JazzCash, Easypaisa, SadaPay aur Raast sab se aap directly PKR mein deposit aur withdrawal kar sakte ho. Koi currency exchange ki fiqr nahi.

Mobile-First Design

Hamara Terms page aapke phone par bhi asaan padhai hai. Account settings, withdrawal request, aur paise ki history sab mobile app mein clear likha hua hai.

Transaction History

Har paisa jo aap deposit ya withdraw karte ho, woh aapke account mein record rehta hai. Aap kisi bhi waqt apna pura transaction log dekh sakte ho. Ye tamaam details aapka hai.

Account Closure Option

Agar aap apna account band karna chah rahe ho, to aapko sirf ek request bhejni padegi. Hum 7 din mein account closure process complete kar denge aur bacha howa paise withdrawal ke liye ready kar denge.

Bonus Transparency

Jab koi promo running ho, uska pura description aapke account dashboard par likha hota hai. Eligible hain ya nahi, kya terms hain, sab kuch clear samjha hua rahta hai.

Support Availability

Aapka support team din mein 18 ghantay live chat ke liye ready rehta hai. JazzCash, Easypaisa, SadaPay aur Raast se related koi bhi takleef ho, turant solve hota hai.

Aapka Frequently Poocha Jane Wala Sawal

Aap login page par 'Forgot Password' link par click kar dein. Aapke email ya phone number par reset link aayega. Link par click karke nayi password set kar dein. Agar email access nahi hai, to live chat se hamari team madad de sakti hai.

JazzCash aur Easypaisa par 2-4 ghantay lagta hai. SadaPay aur Raast par 6-12 ghantay. Agar subah 10 bajay withdrawal request de to shaam 6-8 bajay paise aah sakta hai. Weekend aur raats ko thora late hota hai.

Haan, aap apne account se jo paise rakhe hain utne sab withdraw kar sakte ho. Lekin agar aap ek din mein bohot bada amount nikal raha ho, to hamara verification team thoda aur check karenge. Ye fraud se bachar ke liye hai.

Account settings mein jakar account closure request de dein. 7 din mein account band ho jayega. Agar aapke paas paise hain to wo withdrawal ke liye ready kar denge. Band hone ke baad aap phir se naya account nahi bana sakty sirf ek saal baad.

Agar hamain Terms mein koi badlao karna padhaye, to hum aapko email se 30 din pehlay inform kar denge. Aapko nayi terms accept karni padhegi ya account band karna padhega. Agar kuch din baad koi update ho to email aayega.

ey61 Pakistan ke sab ilaqon mein kaam karta hai jahan local qanoon ijazat deta hai. Aap JazzCash, Easypaisa, SadaPay aur Raast se apne city se directly khel sakte ho. Agar koi legal swal ho to hum support se pooch sakty ho.

Turant apna password badal dein aur live chat se hamse contact kar dein. Hamara security team account ko check karega aur suspicious activity ko track karega. Agar paise nikle hue hain, to hamara dispute team investigation karke resolution de dega.